How To Build Trust – PTC Episode 058

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How To Build Trust – Episode 058

How To Build Trust

Last week we discussed the four essential elements of storytelling.

As I gave that presentation at Podcast Movement, some had questions about turning personal connections into stories that actually had something to do with their podcast subject. In fact. Josh Elledge of “90 Days To Abundance” suggested I do an episode on it. Find him at “SaveingsAngel.com”.

Today, we dive into the “how” of storytelling.

Journaling

The use of journaling will help you dig deep into your thoughts to reveal your personal connections to the subject matter. Journaling can be done for a specific length of time or output. You can do it for 3 or 5 minutes, or an entire page of thoughts.

Whether you choose time or output, it should be set and consistent. Set a timer and write until the timer goes off. You want to write to the point where if becomes free-flowing without any conscious thought.

Understand that no one will ever see this journaling. You can even throw it out after you create the episode. There is no need to keep it once we find the personal connection.

Your Personal Connections

After you journal, read over your writing. Highlight the thoughts and personal connections that really jump out and grab your attention. Those are possible starting points.

Engaging Introduction

Once we have highlighted our personal connections, we need to pick one to use for our show. We then turn that personal connection into our engaging introduction to our powerful story.

An Example

I want to show you how we can find great stories for an episode using Journaling. In this example, I want to create an episode that teaches the power of storytelling. The goal of the episode is to have my listeners understand the importance of stories if they hope to have their audience know, like and trust them.

Here is my journal entry. These are never shared with anyone. I am sharing it with you as an example. There are some connections here that reveal my vulnerability that I typically wouldn’t share with anyone. I’m laying it all out with hopes it will help you find the courage to open up to yourself.

JOURNAL ENTRY

How do I create great stories by journaling. Max’s great story about his father. Find deep connections. When we tell these great stories, we reveal things about ourselves. I learned a lot about this from Bill McMahon. I’m sometimes afraid to reveal what I truly believe, because I worry what people think about me. Once Bill instilled in me the courage to recognize what I truly believe and present it on the air, I began creating great friendships with listeners I don’t even know. As the public address announcer of the Omaha Lancers hockey team, I often run into people who act like they know me, because they kind of do. It used to really creep out my wife. People would come up to me and start having a conversation about something I talked about on the air. After they would walk away, she would ask why I didn’t introduce her. I would tell her that I have no idea who that was. She couldn’t understand how I could have these conversations about personal stuff with somebody when I had no idea who it was. That is very common when you talk about personal connections on your show. How do you reveal things? People will get to know you. You never know what will connect. Listeners grab onto the most everyday stuff. It is something that happened with your kid. Or the hockey rink in your backyard. Or the pothole you hit on the way to work today. If you are doing a show about gun control, how do you link potholes to gun control? Journal until you find the link. It doesn’t need to be perfect. Journal. There is a connection there. My story here links Josh to storytelling. It was a great conference. I love when people ask great questions. My lectures really get into conversations. That’s what it is all about. That’s why I do this. I feel like we are developing a relationship. They actually trust me enough and care enough to ask questions. We are beginning to develop something here. The feedback and questions really make me feel like my presentation was validated. Even after the presentation, many came up to ask additional questions. Probably 10 or 12. Which was great, since it was the final presentation of the day. What a great way to finish the weekend.

Four different personal connections in that journal entry.

Now, let’s look at each personal connection and turn that into an engaging introduction. My topic for this episode is the power of great storytelling in podcasts. I want to encourage podcasters to use stories to get their audience to know, like and trust them. What stories can I use to make my point?

Before we create our introduction, we need to determine what we hope to make our audience feel.

Max’s great story about his father.

Like many of us, Max couldn’t find the courage to share his stories about his father. He didn’t feel anyone would care. Max eventually left my station to work at one of the big stations in Chicago.

With this connection, I hope to make the audience gain confidence and know that even the radio personalities in the biggest markets in the U.S. have some self doubt. It is natural. Let’s begin the story there.

“Fearing what people will think about you when you share personal stories is natural. Even radio personalities in some of the biggest cities in the U.S. have that self doubt. I once had a morning guy working for me who would tell me these great stories about his father …”

I’m sometimes afraid to reveal what I truly believe, because I worry what people think about me.

This is very similar to the the previous story. I can use the same style. Even I get a little nervous about what people will think. Using this connection, I again hope to give my listener confidence.

“Fearing what people will think about you when you share personal stories is natural. Even I encounter that self doubt. At Podcast Movement, I was a little nervous how my presentation would go over with the group of my peers.”

She couldn’t understand how I could have these conversations about personal stuff with somebody when I had no idea who it was.

With this personal connection, I want you to understand that you will be surprised what connects with your listeners. Some of the smallest asides will endear you to your listener. There will be times when your listener will mention things you do not even remember talking about. We can begin our story there.

“There are times when listeners will stop me to mention some of the must mundane things mentioned on my show. My wife and I were walking through the arena where I announce hockey games. We were stopped by a listener I didn’t know personally.”

The feedback and questions really make me feel like my presentation was validated.

With this personal connection, I want listeners to see the payoff that comes with powerful storytelling. If you use storytelling correctly, the end result can be very fulfilling and inspiring. I want this story to empower and encourage you to share your stories. Let’s start the story there.

“Have you ever been unsure about sharing your thoughts and opinions? I was a little nervous about giving my Podcast Movement storytelling presentation to a group of solid podcaster. By the time I finished sharing my stories and real life examples like Lee Brice and Walt Disney, I received some great questions that really validated my process. I was even more excited about helping people with my knowledge and information.”

There are four examples of how I journal to create great stories for my show. There are really four steps. Journal for 5 minutes. Find the personal connections within your writing. Determine what you want to make your audience feel and the point you want to make. Finally, turn that into your engaging introduction.

Telling great stories within your podcast will help your listener know, like and trust you. The details and personal connections you include will tell your listener about your beliefs, morals, dreams, dependability, experience, reputation, honesty and reliability.

As your listener begins to know you through these stories, she will determine whether or not she likes you. It is better to have some love you and some hate you rather than have a bunch of people on the fence. If they rate you a 3 on a 1-to-5 scale, they are basically saying they don’t care.

Create some passion. As long as you have more “loves” than “hates”, you’re on the way to a win.

Not everyone loves Harley Davidson motorcycles. There are people who love Harley and wear their colors proudly. Then, there are others who wouldn’t be caught dead riding a Harley. It doesn’t fit their personality. Nobody goes shopping for a new vehicle and says, “Oh, maybe I’ll buy a Harley or maybe I’ll buy a Volvo. I’m ok with either one.” Create a passionate tribe.

You can then build trust after your listener has had a chance to know you and decide if they like you. By trusting your audience with your personal feelings, they will begin to trust you by the law of reciprocity. When you give to someone, they will feel compelled to give back to you in return.

The process sounds easy. However, it takes practice. If you would like my help, let me know. I would love to teach you the process.

I’d love to help you with your podcast. E-mail any questions or comments you might have to Coach@PodcastTalentCoach.com.

If you would like to have your show reviewed on The Podcast Review Show with Dave Jackson and me, click here. We are looking for great guests who would like to improve their shows.

You can also find other tools including worksheets, a workbook and videos to help you create great content at www.PodcastTalentCoach.com.

Let’s turn your information into engaging entertainment.

2 thoughts on “How To Build Trust – PTC Episode 058”

  1. Erik,

    THANKS for the shout out – and thanks for devoting an episode to this. Yours was one of the breakouts I appreciated most. I’ve been trying more and more to incorporate stories into my own podcast – and took a risk and told stories for the first 20 minutes of one of my most recent shows. I’d love a listen or your feedback if you get a minute: http://savingsangel.com/blog/2014/09/24/070-free-money-with-gift-card-ninja-skills-how-much-money-can-you-make-driving-for-lyft-or-uber-josh-loses-his-laptop-in-new-orleans/

    I love your show – because you bring decades of professional radio experience to the table – rather than just becoming an expert overnight with some new podcast thing you figured out how to do. Podcasters have *much* to learn from broadcast radio rather than thinking we need to start from scratch. In fact, this might be another great show topic. How radio and podcasts are similar and different from radio – and what we can learn from each other.

    Next year, you need to be on the big stage!! I’m starting the petition for that now.

    1. Great episode, Josh! I loved the stories. However, I think my favorite part of this episode was the ambient music you dropped behind the New Orleans story. Wow! That really brought the story to life and put me right in on Bourbon Street. Very cool. Many podcasters wouldn’t take the time to do that. I loved it. Nice work.

      Thanks for the great words. I really appreciate the topic ideas.

      Keep up the great work.

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