Tag Archives: engagement

What Did You Reveal Today? …

What did you reveal today?

(photo by photoblaz)

When you tell stories on your podcast, you reveal things about yourself. Vivid details are critical elements of great storytelling.

Details are more believable than generalities.

Details reveal specifics about your thoughts, beliefs and character.

Details put your listener in the moment helping them envision your story in their mind.

Garrison Keillor, in one of his “Stories From Lake Wobegon”, describes a woman who endures crushing loneliness and town gossip. Keillor says, “She got into bed with a dying man – so she could sing ‘Abide With Me’ in his good ear”. You can see the details in your mind. Envision the man’s hearing aid. Can you hear the song? There are so many details in that one sentence, many of which aren’t even described.

Lake Wobegon is a fictitious place, yet is believable due to the details. The story details reveal what Keillor finds amusing. The story is also vivid enough that you can see it in your mind.

That’s the wonderful thing about audio. Everyone sees their own personal, mental images in their own way. Those differences add to the enjoyment and entertainment of the story. Each listener can enjoy the unspoken details in their own way. They are not at the mercy of the interpretation of a movie director.

Tell great stories. Use vivid details. What did you reveal today?

Are You Delivering What They Seek? …

Are you delivering what they seek?

(photo by VITALIJLANG)

People listen to podcasts, the radio and other audio for companionship. They don’t want to drive alone. People have an inner desire to be around other people. Companionship is the reason people listen to your podcast, even if you are selling something. Your listener will always ask, “What’s in it for me.”

Make your listener feel comfortable, as if she is spending time with a friend. When people listen to guys like Adam Carolla, they feel like they know him. Women feel like they could actually hang out with Ellen DeGeneres when they watch her show. Leo Laporte comes across as your friend when you listen to his tech podcast. Each of these shows are about that comfortable connection.

When you make your listener feel comfortable, they will come back time and again. You are their companion. Are you delivering what they seek?

Are You Defending? …

Are you defending?

(photo by Sloth92)

When you defend the status quo, you never do anything new. You will also find it hard to get noticed. You are doing the same thing everyone else is doing. You will blend in. You won’t stand out.  You won’t truly engage your audience.

Creating meaning relationships with your podcast audience requires that you be remembered.

Be different and bold. Instead of looking for reasons why your idea won’t work, find all of the reasons your idea will be great. Get inspired. If your reason to avoid the challenge is the fact that no one has done it before, you’re drawing the wrong conclusion. The fact that it hasn’t been done before is exactly why you should be doing it. Be different.

Oprah Winfrey had done her show for years as “the father of my child left us / I need a paternity test / crying on tv” show. Once everyone else began doing the same thing, Oprah flipped it. She even created a book club … on television! Who would have ever given that a shot at success? Her status quo went right out the window. She rode it all the way to the bank.

Jerry Springer, on the other hand, just added some chair throwing and hair pulling and took the whole thing in the opposite direction. Bigger, better and bolder than anyone else. He too stands out.

Your experience makes it even harder to avoid the status quo. Your preconceived notions created from everything you’ve seen in the past makes it difficult for you to see things in a new way. You only know what you’ve seen in the past. suddenly, you are telling yourself, “That will never work. It didn’t work then, and it won’t work now.” Avoid your past.

Be creative and get noticed. Are you defending?

Risky Stands Out …

Risky Stands Out.

(photo by Hurricanehank)

As we develop meaningful relationships with your podcast, we in turn build credibility that will support your call-to-action within your show. To develop strong relationships, you need to create engaging entertainment that will get you remembered by your listener. To be remembered, you must stand out.

You stand out when you are loved. You are remembered when you are hated. You fade into the background when you are plain, vanilla and trying to not upset anyone. If you don’t stir strong emotions, you are easily forgotten.

When we create, we expose our perspective. We open ourselves to criticism. It is natural to want your thoughts, views, art and creation to be accepted by everyone. To avoid being disappointed, we often play it safe.

The fantastic, memorable personalities are usually both loved and hated. Rush Limbaugh is loved by the conservatives and hated by the liberals. Dave Ramsey is loved by the conservative investor and hated by credit card companies, whole life insurance salespeople and high-risk investors. Dr. Laura is consistently critical of her callers. Yet she receives more callers than she could ever handle on any given show.

Safety lacks creativity. It is risky to be truly creative. However, that is really the only way to get noticed. Safe blends in. Risky stands out.

Their Voice Will Always Be More Meaningful …

Their voice will always be more meaningful.

(photo by Yanc)

One major purpose of your podcast is to foster relationships with your listeners. Many use e-mail, texts, tweets and posts to interact with the audience. The podcast host will read these on the show.

Unfortunately, these methods of communication put distance between you and your listener. It is much more compelling to hear the words of another individual in their own voice than it is to hear someone else tell the same story (or ask the same question). Written word loses the passion when it is read from an e-mail. The inflection, meaning and emotion is always different when read by another individual.

A scripted e-mail lacks spontaneity. When read, an e-mail will always make less of a connection than your listener actually asking the question in their own voice. Less of a connection equals less of a relationship.

Be creative in finding ways to use the voice of your audience. You might use voicemail or ask listeners to submit audio questions through your website or by e-mail. Similar to the way Clark Howard occasionally answers financial questions on “The Clark Howard Show“, you could record questions using a “man on the street” style with a quality, handheld recorder.

There are various ways to capture the voice. Be creative. Stockpile some great questions that you can use over the course of a few shows to cut down on the work it takes to collect the questions. Begin truly engaging your audience and creating meaningful relationships by using their voice. Their voice will always be more meaningful.

Raw Talent vs. Passion – And The Winner Is…

Tim Mushey has created a fantastic blog post on caring for your customer. The experience is centered around seeing Van Halen in concert. Tim makes a great point.

It is unfortunate in business today that “going the extra mile” isn’t even necessary to stand out most of the time. Being consistent and delivering on your brand’s promise will usually make you better than most of the competition.

It amazes me that delivering a simple recap after the job is complete to one of our clients can create astonishment on their part. They are so numb to the average lack of care from their other suppliers that any sense of attention will get them to take notice.

I’ve seen many, many bands go through the motions. Not to make excuses. However, It’s like a couple trying to get back together after a breakup. The relationship ended for a reason the first time. Getting together again may be good for a beer. Any longer will probably only make you realize why you broke up in the first place … even when you’re making hundreds of thousands of dollars to do it.

Tease Me …

Tease me.

(photo by Ersler)

Anticipation is a key feature to storytelling. Your story should build just like a good plot builds in a movie. You need to make your audience anticipate the content that is on the way. It is like a vacation you are planning to take. The fantastic anticipation for the trip is almost as pleasurable as the trip itself. You can’t wait for the trip to arrive. You want your listener to feel the same way about your content. When they can’t wait for the story to arrive, you have created some great content.

Teasing is the art of creating anticipation for your audience to entice them to stick around for the payoff to your setup. It is a critical element of your show. Teasing helps create momentum for your podcast.

When you promote parts of the show that are coming up, you must creatively tease your audience. You must give them a reason to stick around. It isn’t enough to simply say, “A great story about this weekend is coming up.” Few will stick around for the payoff. Tease. Create anticipation. Instead, use something like, “You’re never gonna believe what I found in the attic this past weekend.”

Television news does a wonderful job at teasing. Create anticipation. Tease me.

Unique, Vivid, Mental Images …

Unique, Vivid, Mental Images.

(photo by Chris Harvey)

When someone tells a story, on the radio or in a podcast, it is theater of the mind. When you hear the old-time radio show describe the dim light in the servant’s quarters, the scenery is playing out in your mind in a unique way unlike the way anyone else could envision it. No other person is imagining the clothing of the characters the exact same way you are imagining them. That mental theater is unique to you. You are listening and imagining by yourself.

Podcasts make the one-on-one approach even more important. Podcasts are often enjoyed through headphones. Your audience is truly listening by themselves. The headphones block out all other sounds and distractions. You have multiple “one person” audiences at the same time. Yet, it is still always one person and their imagination.

Connect with your “one person” audience by creating a great theater. The theater will be different for each listener, because they are using their individual imagination. Create a movie, and put the listener in it. Make the story an individual experience for the listener. Engage the listener with vivid details and a fantastic storyline. Make them forget they are listening to a podcast.

Create great theater of the mind. Create unique, vivid, mental images.

You’re Damaging Your Brand …

You’re damaging your brand.

(photo by Lastdays1)

Three comments doesn’t equal success.

I really wanted to scream. It is frustrating to see people blindly damage their brand. Today, I read a blog post by a gentleman who is willingly doing just that.

Recently, I wrote a blog post entitled “I think we’re lost”. I described how the two hosts spent the first 10 minutes of a 30-minute business podcast discussing the weather instead of their podcast topic. Wasting time like this damages the credibility of their show. The hosts are not delivering what any new listener would expect to receive from a business podcast.

As of today, they have received three comments on that particular show. The host has written a blog post proclaiming success with his show, because his tangent received three comments. In the past, he would typically jump right into pertinent content and receive no comments.

Lately, he has been opening the show with these tangents. He received one negative message from a listener who felt these musings before the true content were a waste of time. He feels his “new” approach is justified, because he received three positive comments on the show.

The host stated that since the prior method wasn’t receiving any comments, good or bad, this new strategy must be better. This thinking is flawed. Three comments only means three people thought it was amusing enough to comment. That’s it. It means nothing more. The fact that nobody commented on the previous shows with the direct content method also does not mean no listener found the shows entertaining or valuable. It simply means the content wasn’t special enough to elicit a comment.

This host should judge the success of his podcast by the growth and overall listenership of the show. I think if he continues with this tangent strategy, he will surely see his growth stagnate. He will also probably see the size of his audience shrink, because he is no longer living up to his brand’s promise.

If you want more comments, deliver better content that stirs emotions. Comments for the sake of getting comments really proves nothing. Sure, I love comments. However, I’ll take a growing, engaged audience over comments every time. Audience growth and engagement will move you forward.

Three comments doesn’t equal success. You’re damaging your brand.

Natural Is Better …

Natural is better.

(photo by Dmccale)

When recording your podcast, use the voice of the individual asking the question whenever possible. Natural sound is always better than a story recreated by the host.

The additional voices will give your podcast an element of show biz. It will add depth to the sound of the show. Your podcast will also sound much more engaging.

There are various ways to include others in your show. You can field questions from your audience in many ways. You could answer e-mail like Justin Lukasavige does on “Coach Radio”. Listeners could leave you voicemail to include in your show similar to “The Art of Podcasting”. You could take live phone calls similar to Dave Ramsey on “The Dave Ramsey Show”. Guests could also join your show live in the studio as happens on “The Adam Carolla Show”. Each version is a little stronger than the previous.

The second voice makes the show much more personable. It allows the listener to feel that they are part of the conversation. The additional voice also adds credibility to the question. Your listener will hear the authenticity in the question or comment.

Other voices bring a depth to the show. This is the reason radio stations use callers on the air.  It may not always be possible to include that audio. However, if you can swing it, your show will definitely gain that showbiz quality when using multiple voices.

Use the voice of the individual asking the question whenever possible. Natural is better.

I Think We’re Lost …

I think we’re lost.

(photo by Dreef)

While listening to the podcast described below, I just about gave up and moved onto another show. I had to force myself to stick with it. I honestly thought they may have uploaded the wrong show.

Here is the opening of the podcast. (I’ve eliminated the names and other identifying parts.)

Show host: Welcome to (show name). I’m your host (host name). (website). We’ve got a couple people hangin’ out in the live chat with us. (chat link) And you know, I shouldn’t say that, because I’ve taken the link down from the site. But if you’re listening and wanna see the schedule, it is fairly current. Although, not exactly throughout the summer. I am joined today, as I frequently am lately, by (co-host name) of (other show name). How’s it goin’ (co-host name)?

Co-host: It is wonderful up here.

Show host: Is the … uh … now you guys probably didn’t have a lot of snow like we didn’t have a lot of snow, which I’m still bummed about. But, I’m trying not to talk about it. How’s your … how’s your weather in (city)?

Co-host: It’s pretty good. It’s, uh … it’s been a pretty warm winter.

They proceeded to discuss the Celsius to Fahrenheit conversion for the first 10 minutes of the 30-minute show. At 10:45 into the show, host says, “Should we get into some questions?”

This is a show designed to coach businesses to attract more customers.

How did we get lost down some path about temperature conversions?

I’m not even sure I can say it got lost. The introduction never laid out the expectations of the show. Neither does the show title. As I’ve written before, the opening of the show must tell your audience what the show is all about right at the beginning. Let your listener know what to expect.  Assume they are listening to your show for the very first time.

Six minutes into the show, they actually say, “You’re safe by now skipping over the first 10 minutes” of the show.  What!?! You’ve got me, now you’re actually telling me this isn’t worth my time?

At this point they aren’t really lost. They are well aware they are wasting my time. There are over 100,000 podcasts available. These shows are all trying to attract me. These guys actually have me paying attention (the tough part) and are wasting the incredible opportunity. What are the chances I’ll actually be back?

Your show must deliver on the brand promise right out of the box. That is the key to audience engagement. Your listener has come to your show for a reason. If you get lost on some tangent, your audience will be gone in a heartbeat.

Lay out the expectations in your introduction. Deliver on those expectations immediately. If you find you’re getting off on a tangent, get back on track as soon as possible.

You will quickly find you are talking to yourself if your listener says to themselves, “I think we’re lost.”

Move Beyond Information …

Move beyond information.

The goal of our podcasts is to create strong relationships with our audiences. We can take those relationships and move our listeners with a call to action. To achieve that strong relationship, we need to move beyond information to engaging entertainment.

Dan Miller, author of “48 Days To The Work You Love” could simply explain how you might find a new job. Instead, Dan instills the belief in his listeners that there is more to work than a paycheck. He stirs emotion describing how you can turn your passion into your career. Dan uses that emotion to turn his job finding information into engaging entertainment.

Financial information is turned into entertainment on “The Dave Ramsey Show” when Dave turns debt into the enemy. He doesn’t simply walk you through the steps to become debt free. Dave helps you find that burning desire to escape the shackles of debt. He makes you envision the possibility of “living like no one else”. His help becomes engaging entertainment. That is the reason his show is extremely popular and he is very wealthy.

Our shows can be powerful when we build relationships and move our listeners with a call to action. Those relationships happen when we move beyond information to engaging entertainment.

Be Memorable …

Be memorable.

If you want to keep your listener coming back show after show, you need to make them remember to come back. You need to remain top-of-mind for your listener. That is the purpose of audience engagement. Make your listener remember you for something specific about your show.

As you build your show, make it about one thing. Find one particular thing that will be remembered. If you try to be all things to all people, you will water down the show. Everything will be nice. However, nice isn’t usually truly memorable. You will get lost in the millions of messages your listener receives on a daily basis.

Find one point that you can make amazing. Take it over the top. Make it the “goodbye” scene in “Titanic”. Make it the “I am your father” scene in “Empire Strikes Back” between Luke Skywalker and Darth Vader. Your particular point could be the point where you assure your caller that everything will be ok. It could be the fantastic story of your brush with celebrity.  It is your show.  Find the magic.

Stir emotion. Make it amazing. Bring your listener back. Be memorable.

Take The First Exit …

Take the first exit.

When you are discussing a topic, take the first opportunity to get out of the bit. You will keep your audience engaged. You will maintain the momentum of the show. You will also avoid repeating yourself and becoming boring. Take the first exit.

There are clues in your show that let you know you’ve missed the opportunity to end the bit. When you find yourself saying things like “as I said”, “like I was saying”, or “as we’ve discussed”, you have missed your exit. Those phrases are simply additional ways to say, “let me repeat this again”. Once you have reached that point, you are stating your introduction point again. This should be your conclusion. Move on to the next discussion.

If you miss the exit, you begin retracing your steps. You begin offering information you’ve already provided. Your listener then begins thinking of other things, because they have heard this part before. I got it. Let’s move on.

Only you will know when you’ve offered enough information to make your point. Once you hit that point, keep the show moving. Get to the next topic. Keep your audience engaged. Take the first exit.

Creating Theater Of The Mind …

 

Create theater of the mind.

The use of active language will stir the imagination of your listener and help you connect to your audience. Put the listener in the moment. Make the listener see the action you are describing.

“I’m walking into the bustling restaurant and shaking off the evening cold without even watching where I’m shuffling.” That is active language. In your mind, you can see me walking in.

Sure, your restaurant may be different from my restaurant. That difference is what makes theater of the mind great. You see it the way you think it fits best for you. Your scene doesn’t need to match my scene in order for the story to make sense. It is your theater.

Active language connects each listener to the story in his or her own way. It will create strong audience engagement.  Active language during storytelling is a powerful tool you can use while you’re building your podcast.

Create a great podcast brand. Create theater of the mind.

I would love to stay connected with you.  Follow my blog by clicking the “follow” button on this page.


Hello Everybody In Radioland …

Hello Everybody in Radioland!

To be engaging, you need to be human.  You need to be yourself.

As you record your podcast, use your natural voice and your own words. Individuals who are new to broadcasting tend to want to sound like their broadcasting idols. They try to imitate those they have heard on the radio with their voice and clichés. Unfortunately, new broadcasters tend to sound as if they are using scripted drivel done in some character voice that is forced and unnatural.

You don’t need to sound like Wolfman Jack, Howard Cosell, Don LaFontaine or Howard Stern. In fact, you shouldn’t sound like those guys. They are who they are. You should be who you are. If you are naturally over-the-top, then be over-the-top. If you are not, don’t fake it. You’ll sound like an amateur.

Be natural. Talk with a little energy, but always deliver it as you naturally speak. The days of “the voice for radio” are gone. You don’t need a big voice to be on the radio. You surely don’t need a big voice to create a podcast. Your voice becomes unique by what you say, not how you sound saying it.

Be yourself. Use your own voice instead of trying to impersonate someone else. Use your natural voice and your own words. And please, avoid all of the clichés like “Hello Everybody in Radioland.”

No Sleep ‘Til: The Best of MCA

No Sleep ‘Til: The Best of MCA.

Today, I had a post written that is consistent with my content.  I was ready to post it for you.

As I logged on to share it, I came across this post regarding the death of Adam “MCA” Yauch of the Beastie Boys.

I was saddened when I heard the news of MCA’s death earlier today.  Though I’ve been musical since my youth and long before “Licensed To Ill“, the Beastie Boys was the first concert I ever attended.  I first discovered them in the movie “Krush Groove“.  They’ve always been a big part of my musical history.

As I read this post, I realized how much MCA’s writing clicks with the philosophies I’ve been suggesting.  He is always focused, creative, witty, engaging, entertaining, surprising, and vivid with his details.  He includes words and phrases in his lyrics most wouldn’t normally consider.  I truly admire his work for that.

Even if you are not a fan of hip hop, I would still recommend the attached blog as a worthwhile read.  MCA’s style is admirable and inspirational.  He will surely be missed.

I’ll return tomorrow with another podcast post.  Until then, RIP MCA.

via No Sleep ‘Til: The Best of MCA.

They Are Never Boring …


They are never boring.

Engagement in your content is either rising or falling. Attention never remains constant. The interest of your audience is either growing or diminishing because of what you’re saying and how you are saying it.

Keep your podcast listener engaged by having a clear focus with your content. Know exactly where you are going with any particular topic. Make sure your audience also knows where you are going by leading with a clear, intriguing introduction. Then, make sure you are always building anticipation as the story progresses. Once you begin treading water by following a tangent, interest will begin to fall quickly.

Pip Hunn of “The Write Thing” blog lists “11 Ways To Be A Great Storyteller”. It is worth the read.

Keep your audience engaged by remaining focused on the point of your story. All great storytellers avoid the tangents while the plot of their story builds. That is why great storytellers are never boring.

You vs. Me …

You vs. Me

Great marketing is like a mirror. It is a reflection of the customer, not of the company. Great products that use great marketing are focused on the needs, wants and desires of their customers. To turn your podcast into a great brand, focus on your listener and not on yourself.

Scheels had a great commercial for their snowboarding gear. The commercial was completely focused on the lifestyle of the snowboarder. It didn’t feature all of the great salespeople or wide aisles in the store or sales. The commercial was a mirror reflecting the customer.

To turn your information into engaging entertainment with your podcast, focus on the listener. Use words like “you” instead of “I”, “me” or “we”. Convey your content from the point of view of your listener. They will feel appreciated. They will be engaged. Your podcast will become a relationship. Success will follow. When it is You vs. Me, always pick you.

Focus On Helping Others …

Focus on helping others.

Zig Ziglar has many great quotes. One of my favorite quotes is, “You can have anything in life you want, if you will just help enough other people get what they want.” How true that is.

As you turn your information into engaging entertainment with your podcast, keep in mind that helping people is part of the foundation of a strong relationship. If you take, take, take, your relationship won’t last long. If you are there to give and help, you will develop friends for life.

Ziglar is a great example of helping people. His speeches always offer great tips to improve your life, sales or attitude. He also sells great books, CDs and other products. However, most of his time is spent on helping others. There is a lot of free Ziglar information available. He helps others, and eventually sales come his way.

Get what you want out of life. Focus on helping others.

Put Your Audience In The Story …

Put your audience in the story.

If you truly want to engage your listener, put her in your story. This doesn’t mean create a fictitious part of your story where she becomes a fake character. Include details that are so vivid that your listener feels like she is right there in the moment. Stir the passion within your listener with great emotion.

You have probably seen a movie like “Silence of the Lambs” where you completely lose awareness of your surroundings as you’re sucked into the scene. It may have been a movie like “Casablanca” where Rick and Ilsa say goodbye at the very end. Those are two great stories that put you right there in the moment.

Stories told by great storytellers do the same thing. Garrison Keillor is probably one of the best storytellers of our time. When listening to this story, you can see the guy Keillor describes in a few short seconds. He includes great lines like, “… In the midst of drinking a Bombardier at the Moonlight Bay Supper Club and she’d gone off with him to the Romeo Motel.” The story is short, yet the details are vivid.

If you can create details so vivid that your listeners can almost feel them, you can truly put her in the story. Your listener will be fully engaged. That is where information becomes entertainment. Strengthen your relationship with your podcast listener at every opportunity. Put the audience in the story.

Make It Interesting By Being Interested …

Make it interesting by being interested.

It really is the easiest way to engage your audience. When you are interested in a subject, your audience can hear it. You can’t fake enthusiasm.

When you are selecting topics and guests for your podcast, find those that really strike a chord with you. Look for material that really gets you excited. When you are truly interested, your listener will take notice. Your excitement will come through the speakers. The excitement will also be contagious.

Being authentically interested in a topic will naturally make you find interesting ways to approach the subject. As you interview that guest you’ve been dying to get on the show, your questions will have an edge of anticipation to them. You will ask great questions that elicit great answers. You will surprise your listener with content they don’t expect.

To create those great “oh wow” moments when you surprise your listener, be authentically interested. When you surprise your audience on a regular basis, they are entertained and engaged by your content. An entertained and engaged audience will keep coming back for more. Make it interesting by being interested.

Don’t Settle For The First Idea …

Don’t settle for the first idea. Work and mold your topic.

It is easy to do an interview exactly like you do every other interview. Just like you’ve heard everyone do every other interview. Unfortunately, it will sound like every other interview.

Do something different. Stand out. Make your interview different. Find new questions. Find ways to ask questions differently. Gain attention by being unique.

On her television show, Ellen DeGeneres asks fun, off-the-wall questions of her guests. She will get them talking about crazy topics you don’t hear on other shows. DeGeneres may even compete with the guest in football throwing or put them in a dunk tank. Whatever it is, her content is always different from her competition. Her interviews always contain a ton of laughs. She will always eventually get to the topic the guest is there to promote, like a movie or book. Before she does, DeGeneres will always have a lot of fun in a unique way.

If you are discussing an article, do something different. If most hosts would simply read the article and comment, zig when they are zagging. Grab the phone and call the subject of the article. Interview the author. Act it out. Create a parody of it that is so over-the-top that it becomes memorable. Find that unique way to rise above the rest.

If you continue to settle for the first idea when presenting an idea, you’ll keep delivering typical content. We want to make you memorable. We want you to stand out and get noticed. When your content is vanilla and just like everyone else, you become wallpaper that nobody notices. You also become easy to replace.

Push yourself. Brainstorm until you find something that is great. Then, run with it and make it engaging and memorable. Don’t settle for the first idea.

It’s Got A Great Beat, And I Can Dance To It …

It’s got a great beat, and I can dance to it. I’d give it a 57. Don’t let it happen to your podcast.

It was a common joke back in the day as a reference to the “Rate a Record” feature on American Bandstand hosted by Dick Clark. Sadly, we lost Mr. Clark this week. The broadcasting world lost a great one.

All of the tributes to Dick Clark this week brought American Bandstand back to my mind. Each week, a couple of teens would rate some new song Dick was featuring on the show. He would play the song and the kids would dance. Afterward, the two selected teens would be asked to rate the song on a 1-to-100 scale.

Often, the kids would say, “It’s got a great beat, and I can dance to it.” I would think they really liked the song. Then, they would give it a 57. It confused me. They just said it had a great beat. They can dance to it. What’s not to like? 57? Really? I didn’t get it.

Much later in life, after coaching on-air radio talent for years, it hit me. The beat and “dancability” of a song means very little. To cut through and be meaningful, the song needs to connect on an emotional level. Songs that fail to make that connection receive a 57 and fade into oblivion.

Some of the greatest pop songs of all time make wonderful, emotional connections. The angst of “Smells Like Teen Spirit” by Nirvana. Paul McCartney’s tender words to John Lennon’s son Julian in “Hey Jude”. The pride and power of “Respect” by Aretha Franklin. The plea for peace in “What’s Goin’ On” by Marvin Gaye. The frustration in “(I Can’t Get No) Satisfaction” by the Rolling Stones. Fantastic emotion can be found in each and every one of them.

Now, relate that to your podcast. Are you just filling your time with generic content? Is your material simply a “great beat”? Or, are you really stirring strong emotions in your listener? You need that emotion for great audience engagement.  It could be the desire for love or fame. It could be thoughts of wealth. It could be anger at the government.

Find the emotion. Stir it up. You will probably discover that emotion in the very reason you created your show in the first place. That’s a good place to start.

If you’re not filling your podcast with emotion, you’re not connecting with your audience. You’ll have a great beat. They might even be able to dance to it. But, you’ll still get a 57.

And Now It’s Time For …

Exit

And now it’s time for …

This phrase seems harmless. It looks like a logical transition from one segment to another during your podcast. Unfortunately, this phrase gives your listener permission to leave the show.  It is detrimental to your audience engagement.

When you use “and now it’s time for…” or some similar phrase, it tells the listener that one segment is over and we are moving on to something else. It also signals a natural break in the show and the perfect time to exit. The transition is a lot like a commercial break in a television show. It is time to grab the remote to see what else is available.

Famous American showman P. T. Barnum noticed that people were lingering too long at his exhibits. If he could get them through the exhibit faster, he could get more people through in a day. Barnum posted signs around the exhibit indicating “This Way to the Egress”. Unaware that “Egress” simply meant “Exit”, people followed the signs to what they assumed was a fascinating exhibit only to end up outside.

Take down the “egress” sign. If you truly want to hold your listener from one piece of content to the next, don’t send up the signal. Simply move to the next segment.

Imagine you are at a cocktail party. You are discussing the baseball game that you saw over the weekend. After that topic runs its course, do you say, “Now it’s time to talk about my new car”? I doubt it. You probably just roll right into, “Hey, I bought a new car last week.” It is a natural transition. Your friend doesn’t think, “Hmm, that was a pretty rough transition.” Great storytelling is captivating.  If you use an intriguing introduction, your friend moved on right along with you.

As you wrap up one segment, move right to the next. You might end the first segment with, “If you take those steps, things should be back to normal.” Roll into the next with, “Jackie has a question about teamwork,” and play the call. The next segment just starts. You’ve hooked them on the next segment without opening the door to leave.

Don’t flash the exit sign. Eliminate “and now it’s time for …” to hold your listener for the entire podcast.

PODCAST ABOUT YOUR PASSION

Podcast about your passion.

I know that sounds like logical, common sense.  I know you probably think only a crazy person would ever put the time and effort into a podcast on a topic about which they do not care.  It’s not as crazy as it sounds.

Podcasters and broadcasters alike will often discuss topics they think interests their audience.  These may be topics in which the podcaster may have a slight interest, but not a passion.  They tell themselves, “I must discuss this.  It is what the audience expects.”

It creates a problem when you are only generally interested in a topic and  you’re only discussing it because you think the audience will be interested.  As you discuss, you will sound generally interested.  It is tough to fake interest for any length of time.  Your listeners will notice.  When you aren’t interested, they aren’t interested.

Find that topic that stirs your passion.  When you are passionate, your audience will hear your enthusiasm come through the speakers.  Your enthusiasm will be contagious.  Your passion will stir their interest.

I’m sure you’ve seen a professor who had the ability to make a dry subject interesting.  Maybe it was your trigonometry teacher.  They were passionate about the subject and created an interest with you.  There may not have been a passion in  you for trig.  But, there was some interest.

Interest works from speaker to audience.  It won’t work from audience to speaker.  For true audience engagement, podcast about your passion.

Make Them Care

I’m sure you’ve heard the phrase “what’s in it for me?”

Your audience will be asking this very question every time they tune into your podcast.  Your introduction better tell your listener exactly how your topic will affect them.  You need to hook them right at the beginning with an intriguing introduction.  If you don’t hook them early, they will be gone in search of something more captivating.

When your audience knows what is in it for them, they begin to care.  Making your listener care is the only way to get them to listen and more importantly come back again.